Privacy Policy:
We are continually trying to improve our web site, so it is more useful to you. To accomplish this task we need to store information that you have entered. Our privacy policy explains the fair use of information that we collect.

Email addresses:
When you opt-in to our email program either online on with a salesman over the telephone, we will inform you of sales, informational newsletters, special events and communicate the status of your order(s) placed with us. At any time you may decide to opt-out.

Phone numbers:
We DO NOT share or rent your telephone numbers with other companies. If you supply us with your telephone number(s) you may receive telephone contact only from us with information regarding your order.

Physical mailing addresses:
Visitors who supply us with their postal address may receive  information on services. If you would like to be removed from our mailing list, please contact us at the below mailing address or by phone.

Other privacy and security information:
We want to insure that shopping with Bob Gillingham Ford online is safe and secure. We implemented internal policies and outside security services so that you never have to worry about loss, misuse, or alteration of information that we have collected from you at our site. We use the best technology for secure commerce transactions. Your information is sent to us encrypted and protected against disclosure to third parties. Best of all, your order is only charged when your order is ready for shipment. For visitor's who do not complete an order, catalog request or log-on to our web site, our Web server will not recognize information regarding your e-mail address. We do not have access to personally identifiable information related to visitors, unless they give that information to us willingly. We use cookies to collect aggregate generic information about the number of visitors to our web site and pages viewed. This information is used for analysis of traffic at our site, only.

Write:
Bob Gillingham Ford/Customer Service
8383 Brookpark Rd. Parma, Oh, 44129
Please include your daytime phone number so that we may respond as quickly as possible.
Or email us.

Phone Us:
You may call us at (216) 398-1300. We will be happy to answer your questions Monday-Friday 8 A.M.-5 P.M. EST. (No collect calls.)